Accessibility feedback at Crown-Indigenous Relations and Northern Affairs Canada

How to provide feedback

The CIRNAC Accessible Canada Act Secretariat is designated to received feedback or alternate format requests on behalf of CIRNAC. We will acknowledge receipt of all accessibility feedback received, unless submitted anonymously. There are various ways to provide feedback:

• Accessibility feedback form
• Email: feedbackonaccessibility-retroactionsuraccessibilite@rcaanc-cirnac.gc.ca
• Phone: 1-800-567-9604
• Mail: 10 Wellington, Room 1455 – Mailroom, Gatineau QC K1A  0H4

Anonymous feedback

Your feedback will always remain anonymous in our public reports. We will not identify you with your feedback beyond our Accessible Canada Act Secretariat. The only time your feedback will be connected to you is when you request a personal response.

To provide anonymous feedback:

• do not state your name or provide any identifying information
• state that you would like your feedback to remain anonymous if your email address includes your name
• do not include your return address on the envelope for physical mail

What we do with your feedback

If you've asked for a response, we will respond in the same way that you communicated with us.

We analyze feedback for trends and patterns. We don't identify individuals in our reports.

The only time your feedback will be connected to you is when you request a personal response from our Accessible Canada Act Secretariat.

We report on feedback received and how it was taken into consideration in future progress reports of CIRNAC’s accessibility plan

Request an alternate format

You can request an alternate version of our feedback process, accessibility plans or progress reports by email at feedbackonaccessibility-retroactionsuraccessibilite@rcaanc-cirnac.gc.ca or telephone at 1-800-567-9604.

Formats available:

• print
• large print (larger and clearer font)
• braille (a system of raised dots that people who are blind or who have low vision can read with their fingers)
• audio (a recording of someone reading the text out loud)
• electronic formats that are compatible with adaptive technology