Contact Crown-Indigenous Relations and Northern Affairs Canada

Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) values your questions and comments. We’re committed to providing you with the right information in a timely way.

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Public enquiries

Phone service

The Public Enquiries Contact Centre can be reached by phone or email. TTY and fax service aren’t available.

We’re experiencing a higher-than-normal call volume. You may want to contact us by email instead.

For information on Jordan's Principle, visit Jordan's Principle.

For health-related questions, visit Contact First Nations and Inuit health.

The Public Enquiries Contact Centre provides:

The Centre also processes requests for statistical information.

Phone: 1-800-567-9604
Fax: 1-866-817-3977
Email: aadnc.infopubs.aandc@canada.ca
Service hours: Monday to Friday 9 am to 6 pm Eastern time

Media enquiries

CIRNAC media relations

The media relations team serves members of the press involved in research and production for publication and broadcast.

Phone: 819-934-2302
Email: RCAANC.Media.CIRNAC@sac-isc.gc.ca

Contact Public enquiries if:

Kumik Elder Lodge

COVID-19 Kumik closure

Due to the coronavirus pandemic, the Kumik is closed to visitors.

If you have any questions, visit Kumik Elder Lodge.

Indigenous Art Centre

COVID-19 gallery closure

Due to the coronavirus pandemic, the Indigenous Art Centre gallery is closed to visitors.

For information about the collection or the Art acquisition program, visit Indigenous Art Centre.

Statistical enquiries

The Statistics and Research Unit offers socio-economic and demographic statistics.

Email: instat@sac-isc.gc.ca

Indian residential schools

This call centre will:

Toll-free: 1-866-879-4913
Service hours: Monday to Friday from 9 am to 6 pm Eastern time

Common Experience Payment call centre

This call centre will:

  • answer general questions from CEP applicants
  • answer specific questions about the status of
    • an application for reconsideration
    • an application for a National Administration Committee appeal
    • an application for a court appeal

Toll-free: 1-866-640-9992
Service hours: Monday to Friday from 9 am to 6 pm Eastern time

Independent Assessment Process info line

This info line will:

  • answer questions related to IAP
  • provide claimants and counsel with updates on specific claims

Toll-free: 1-877-635-2648
Service hours: Monday to Friday from 9 am to 6 pm Eastern time

Related links

Allegations and complaints

This branch doesn’t provide information about status cards.

Contact the Assessment and Investigation Services Branch to file a complaint about:

or

By mail:

Assessment and Investigation Services Branch
10 rue Wellington
Gatineau QC K1A 0H4

Toll-free: 1-855-504-6760
Fax: 819-934-2352
Email: aadnc.cnap-nacc.aandc@canada.ca

Library

COVID-19 library closure

Due to the COVID-19 pandemic, the library is closed. For urgent questions, contact us by phone or email.

Need help with research on the department, Indigenous peoples in Canada or the Canadian North? The library staff will provide you with:

or

Phone: 819-997-0811
Email: aadnc.hqlibraryreference.aandc@canada.ca
Service hours: Monday to Friday from 8:30 am to 4:30 pm (Eastern time)

Webmaster

Before contacting the webmaster, visit the help page.

When reporting a technical issue, a problem or mistake on a page, provide:

Email: aadnc.webmestre-webmaster.aandc@canada.ca

Related link

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