CIO message to all CIRNAC and ISC (including FNIHB) network users
I wanted to provide an update on the status of our network and other enterprise activities. Managers please share key information in team meetings to ensure those staff not regularly connecting to the network are also informed.
Network and remote access
- We will work with senior management to determine the priorities for bringing additional employees back online. This will need to be a gradual process to ensure we do not overload the network.
- In the meantime, employees need to continue to be mindful of when they access the network to ensure it is available for critical services.
- Best practices:
- Connect to VPN to get what you need from the corporate network and then disconnect from the network to allow others to do the same.
- Copy files to your laptop, tablet or secure USB key so you can telework without connecting to the network. Be sure to do this during non-peak hours when there is less demand on the network. Copy final versions of files back to the network as needed.
- Given that we hope to have most employees back on the network reasonably soon, we have opted to take the extra time to deploy a secure version of M365 in a Protected B environment that will be continue to be used over the long term.
- This is a better option as it will give employees ongoing access to collaboration tools in a secure environment. The temporary version of the collaboration tool was not secure and was only going to be available for six months.
- In the short term, WebEx (when used inside our network via VPN) and the expanded GC teleconferencing system remain available for protected discussions.
- A reminder that Zoom and Slack can only be used for unclassified discussions. Please do not use Zoom while connected to the network.
- COVID-19 presents an elevated level of risk to organizations involved in the national response to the pandemic. I’d like to take this opportunity to remind everyone of the importance of being vigilant and engaged in cyber security best practices.
- Visit the following links from the Canadian Centre for Cyber Security on how to stay cyber secure:
FNIHB employees — leaving you computer on
- If connecting by VPN (CISCO — GCSRA), I ask you to please save all your work and disconnect from the VPN when you are not working but to please keep your device turned on and connected to the internet. This is to enable necessary software updates (or patches) to be sent over the internet in the evenings, weekends and holidays.
- We have had a few questions about the internet and electricity costs:
- Our research shows the weekly electricity cost to be as little as a few cents for a tablet to less than the cost of a coffee for the least efficient laptops.
- The only time your internet connection will be activated is when a patch is being sent to your computer. Only a few devices are being patched each day.
- With thousands of devices to patch remotely and on a regular basis, I am sure you can understand why we need to take this approach. If you are unable to leave your device on and connected to the internet, please discuss your ability to telework with your manager.
Thank you for your ongoing support and cooperation as we continue to try to manage network access and continue to provide you with IM/IT services.