Thank you for your dedication and hard work

Dear Colleagues,

We are now starting the fifth week of our new work reality, and we want to take a moment to pause and reflect on where we are.

The last weeks have brought many challenges and changes, but you have once again shown your resilience and commitment. We would like to thank all the employees, and especially those who are part of our critical services, who continue to work tirelessly to ensure that services are maintained, both remotely and on site. We know that it can be difficult to maintain a balance between work and your personal life under such conditions, and we want to assure all of you that your dedication and professionalism are greatly appreciated. We would also like to take this opportunity to thank managers for their ingenuity and dedication for staying in touch with their staff.

We are all working to offer a high level of services to our partners. Communities are still receiving critical resources for regular operations in addition to the new services offered to assist communities and organizations with the pandemic. Our staff have not only adapted quickly to the new work environment but have been working tirelessly to maintain the level of services previously provided. In the last few weeks, your hard work enabled important developments including:

Your health and that of your loved ones must remain your highest priority. We recognize that teleworking is demanding and can be challenging. We are also aware that some employees feel isolated or may be struggling to accomplish work, whether by working remotely, taking care of family or in self-isolation. Do not hesitate to have open conversations with your managers to determine what work arrangements may be best for you. We also invite you to consult the following helpful documents:

We understand the challenges that this situation brings and that much of our usual work has been set aside. As we will be in this situation for a while, we must adjust our expectations with regards to the type and quantity of work that can be accomplished in this environment and be understanding and compassionate towards each other. Many tools are also in place to help you cope with the situation, such as COVID-19 and Mental Health @ Work.

We will continue to keep you informed as our new reality evolves. You can also find this information on our Internet sites for ISC and CIRNAC employees.

Again, we sincerely thank each and every one of you for the great job you are doing.


Daniel Watson
Deputy Minister, Crown-Indigenous Relations and Northern Affairs Canada

Jean-François Tremblay
Deputy Minister, Indigenous Services Canada


Diane Lafleur
Associate Deputy Minister, Crown-Indigenous Relations and Northern Affairs Canada

Sony Perron
Associate Deputy Minister, Indigenous Services Canada

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