Use of Zoom
The use of publicly available video conferencing tools such as Skype, Zoom and Slack are free of charge, easy to use and readily available. Utilizing these platforms from home for unclassified information sharing is acceptable however not supported by the department in the event that you would encounter a problem. During this time of crisis, these platforms have become a target by cyber criminals, who periodically find vulnerabilities to exploit. These services are reacting quickly to patch their platforms and provide clearer guidance on the secure use of their services. Zoom has been the focus over the past 48 hours, so here is some helpful guidance:
- Update the Zoom client when requested.
- Set video conference passwords and send calendar invites to participants when setting up a video conference. Do not share these passwords outside your audience or post your session information on social media sites.
- Familiarize yourself with Zoom's settings and features so you understand how to protect your virtual space when you need to. For example, the Waiting Room is a helpful feature for hosts to control who comes and goes.
- Never click on links inside the Zoom chat function.
An alternative to Zoom is FaceTime on the iPhone or iPad, which now supports group video calls.